Privacy Notice
Privacy Policy
At Financial Advice Hub is committed to protecting your privacy. This Privacy Policy sets out how Financial Advice Hub handles data which identifies you.
About Us?
Financial Advice Hub Limited is registered as a company in England & Wales No: 15350511. Our registered office is 124 City Road, London, Islington, EC1V 2NX.
Financial Advice Hub work with Direct Representatives and Appointed Network Representatives that are governed by the Financial Conduct Authority. We work with companies that provide regulated residential mortgages and unregulated mortgages for Second Charge, Buy to Let, and Commercial properties. We work with companies that provide insurance cover such as Life insurance, Income Protection, Serious and Critical Illness cover, Medical Insurance and Wills. We also work with companies that provide Conveyancing, Building Surveys and Energy Performance Certificates.
We are committed to protecting your privacy. This Privacy Policy forms part of our legal information and sets out how we handle data which identifies you. If you have any queries concerning your personal information, please contact us enquiries@financialadvicehub.co.uk.
Data Protection Information
We are registered under the Data Protection Act 2018 and any information you supply will be treated in accordance with that Act. You can obtain further information about data protection laws by visiting the Information Commissioner’s website at www.ico.gov.uk.
We collect personal information from visitors to this website through the use of online forms and every time you e-mail us your details. We also collect information about the transactions you may undertake including details of payment methods used.
We automatically gather information about your visits to our sites. This includes demographic data and browsing patterns. This is used to build up marketing profiles, to aid strategic development, to manage our relationship with advertisers and to audit usage of the site.
On Registration
When you use the site we anonymously record the details of the pages you look at but this data is not personally identifiable. We use this data to monitor site traffic and analyse paths customers take through our site which enable us to improve the service we provide. This information is only used by us and is not passed to any other party.
Site monitoring
When you use the site we anonymously record the details of the pages you look at but this data is not personally identifiable. We use this data to monitor site traffic and analyse paths customers take through our site which enable us to improve the service we provide. This information is only used by us and is not passed to any other party.
We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.
Place of processing
The personal information held by us is held on and processed by computers and stored in paper files situated in the United Kingdom.
What information may Financial Advice Hub need
During the course of your dealings with us you will be asked to provide detailed personal information relating to your existing circumstances, your financial situation and, in some cases, your ethnic origin, your health and family health history (together Your Information).
Your Information means any information describing or relating to you. Your Information may identify you directly, for example your name, address, date of birth and the like. Your Information may also identify you indirectly, for example, your employment situation, your physical and mental health history, or any other information that could be associated with your cultural or social identity.
In the context of our team providing you with assistance in recommendation for your mortgage and/or insurance requirements Your Information may include:
- Title, names, date of birth, gender, nationality, civil/marital status, telephone, e-mail contact details and addresses
- Employment and remuneration information, (including salary/bonus schemes/overtime/sick pay/other benefits), employment history;
- Overview of loans and credit commitments, personal credit history, sources of income and expenditure, family circumstances and details of dependents;
- any pre-existing mortgage and/or insurance products and the terms and conditions relating to these
- Details of any dependents’ age, name, gender
On occasion, we will use Your Information, to enable us to meet any contractual responsibilities we may owe providers, our team, or for wider compliance with any legal or regulatory obligation to which we might be subject, including any obligations we may have to you. This includes sharing Your Information with all applicable regulators such as the Information Commissioner.
Security
We take the security of your information very seriously, and have controls and processes to minimise the risk of a data breach occurring, though you must take responsibility when visiting other websites, even if following a link to them from our website.
In the event that a breach does occur, we will take appropriate steps to notify you if you are, or could be, affected and will make all efforts to minimise the impact.
Disclosure for legal and regulatory reasons
We reserve the right to communicate such personal information as we hold to third parties which seek the disclosure of it, if we are requested to do so by law or by a regulatory authority.
Links to third party sites
Our site contains links to other sites. We are not responsible for the privacy practices, or the content of those websites. You should read the privacy policies of every website that collects data.
Cookies
This site uses cookies.
Log Files and Statistics
We may use IP addresses, URL’s of requested resources, timestamps and HTTP user agents to analyse trends, administer the system and gather broad demographic information for aggregate use.
In addition to this we may use third party services to monitor your use of our website, including Google Analytics, a web analytics service provided by Google, Inc (‘Google’). Google Analytics use cookies to help analyse how visitors use our site. The information generated by the cookie about the use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your web browser, however, please note that if you do this you may not be able to make full use of our website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Legal Information and Your Agreement
Access by you to our website is confirmation that you have understood and agreed to be bound by all of these terms and conditions.
This website is prepared and issued in the United Kingdom and is intended for the information of United Kingdom residents only.
This website is for information purposes only and it’s content is subject to change without notice.
Nothing on this website shall be deemed to constitute financial advice and in the event that you wish to have any such advice, please contact us.
Your Information
If you are merely visiting the public areas of the website, we do not collect any personal information about you, however, we may automatically collect information about your visits, such as browsing patterns. Information collected in this way does not reveal your contact details or any type of personal information. This information is only used in aggregate form to analyse, manage and develop the Website and is not linked to any individual.
Legal Information and your agreement
Access by you of our website is confirmation that you have understood and agreed to be bound by all of these terms and conditions.
This website is prepared and issued in the United Kingdom and is intended for the information of United Kingdom residents only.
This website is for information purposes only and its content is subject to change without notice.
Nothing on this website shall be deemed to constitute financial advice and in the event that you wish to have any such advice, you should contact a financial adviser.
Disclaimer
Whilst we use all reasonable efforts to ensure that the information published on this website is accurate, current and complete at the date of publication, no representations or warranties are made (express or implied) as to the accuracy, currency or completeness of such information. We cannot accept responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website or any other website to which it may be linked. We make not warranty that this website is free from errors, defects or viruses.
We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.
Copyright Notice
The entire contents of this website (except where applicable the crown copyright location maps) is our property and is subject to copyright with all rights reserved.
You may download or print individual sections of the website for personal use and information only provided that these properly indicate our copyright and other proprietary notices.
You may not reproduce (in whole or in part), modify, decompile, disassemble or transmit or use for any commercial purpose whatsoever any information from this website without Our prior written consent.
E-Mail
There is no guarantee that any e-mail you send will be received by us or that the confidentiality of that e-mail will be maintained during internet transmission.
Applicable Law
Any disputes arising from the use of this website shall at all times be governed by the laws of England and Wales and the parties shall submit to the exclusive jurisdiction of the English Courts.
International Transfers of Personal Information
As the internet can be assessed worldwide, if you are visiting the site from outside the UK, your visit will necessarily result in the transfer of information across international borders. By visiting this site and communicating electronically with us you are consenting to these transfers.